Deposits, AML, and expired gas certs.

Your lettings software handles tenancies and rent collection. Nobody handles the compliance paperwork that costs you fines: deposit protection deadlines, AML checks on landlords, gas safety certificates expiring without warning. LettingPad handles all of it.

17,000

Letting agents in England. Every one must protect deposits within 30 days, hold AML records for landlords, and track gas/electrical/EPC certificates across their entire portfolio.

3x

Penalty for late deposit protection: up to 3x the deposit amount. One missed deadline on a £1,200 deposit costs £3,600 in compensation. Multiply that across your portfolio.

Expired

A gas safety certificate that expires mid-tenancy is a criminal offence. An EICR overdue by a week makes your landlord non-compliant. Spreadsheets do not send alerts.

Without LettingPad

  • Deposit protection deadlines tracked in a spreadsheet that nobody updates
  • AML CDD on landlords done at onboarding and never reviewed
  • Gas safety, EICR, and EPC expiry dates scattered across email and paper files
  • Right to rent checks recorded inconsistently across branches
  • HMRC/MHCLG compliance evidence assembled in a panic before audits

With LettingPad

  • Deposit protection tracked per tenancy with 30-day countdown alerts
  • AML CDD per landlord with ID verification, risk assessment, and annual review
  • Certificate expiry dashboard: gas, EICR, EPC, Legionella. Alerts at 60, 30, and 7 days
  • Right to rent checks with document upload and follow-up date tracking
  • Compliance evidence pack generated in one click for any audit

Nine features. One subscription.

Everything HMRC and MHCLG expect from a compliant letting agency.

Deposit Protection Tracking

30-day countdown per tenancy. Scheme registration reference, prescribed information sent date, certificate upload. Never miss the deadline that costs 3x the deposit.

AML CDD Records

Customer due diligence per landlord. ID verification, source of funds, beneficial ownership for company landlords. Enhanced due diligence for high-risk cases. Annual review reminders.

Certificate Expiry Dashboard

Gas safety (CP12), EICR, EPC, Legionella risk assessment. Upload certificates, set expiry dates, receive alerts at 60, 30, and 7 days. One dashboard for every property in your portfolio.

Right to Rent Checks

Record document checks per tenant with upload. Follow-up date tracking for time-limited permissions. Audit trail per tenancy. Consistent process across all branches.

Property Licensing

HMO and selective licensing tracking per property. Application dates, licence numbers, expiry alerts, condition compliance. Local authority requirements vary: LettingPad tracks them all.

Staff Training Matrix

Track AML, client money protection, and lettings compliance training. Expiry alerts for annual refreshers. Completion rates per staff member.

Complaint Handling

Structured complaint log with deadlines. TPO/PRS redress scheme requirements met. Response templates. Escalation tracking. Evidence of a fair complaints process.

Audit and Inspection Prep

AI-generated self-assessment against HMRC AML, client money protection, and MHCLG requirements. Evidence from live data. Readiness score. Gap analysis.

Phone, SMS and WhatsApp

AI-generated call scripts. Outbound SMS and WhatsApp reminders. Inbound call logging with voicemail transcription. Automated bulk reminders for certificate renewals, deposit deadlines, and right to rent follow-ups. No other letting agent compliance tool has built-in telephony.

How it works

Three steps. Your portfolio compliance in one place.

1

Register your agency

Enter your agency name, property portfolio, landlord list, and staff. Onboarding imports certificate dates and deposit deadlines.

2

Record as you go

Log AML checks at landlord onboarding. Upload certificates as they arrive. Record right to rent checks per tenancy. Everything is timestamped and attributed.

3

Never miss an expiry

Live dashboard showing deposit deadlines, certificate expiry, AML reviews due, and audit readiness. Alerts before things expire, not after.

Pricing

Monthly billing. Cancel any month. No annual contracts.

Free

£0
1 user, 10 properties
  • Dashboard with readiness score
  • Deposit protection tracking
  • Certificate expiry alerts
  • CSV export

Starter

£79/mo
Up to 10 users
  • Unlimited properties
  • AML CDD records
  • Right to rent checks
  • Training matrix
  • PDF export

Professional

£199/mo
Up to 30 users
  • Everything in Starter
  • Property licensing
  • Complaint handling
  • Audit prep
  • Telephony integration

Enterprise

£349/mo
Unlimited users
  • Everything in Professional
  • Multi-branch dashboard
  • API access
  • Priority support

Frequently asked questions

Does it replace our lettings software?

No. Your lettings software handles tenancies and rent. LettingPad handles the compliance documentation your lettings software does not touch: deposits, AML, certificates, right to rent, and audit prep.

How do certificate alerts work?

Upload the certificate, set the expiry date. LettingPad alerts you at 60, 30, and 7 days before expiry. Gas, EICR, EPC, Legionella: all tracked per property on one dashboard.

Can I import my portfolio?

Yes. CSV import for properties, landlords, tenancies, and certificate dates. Bulk onboarding in minutes.

Can I export my data?

Yes. CSV and PDF export on all plans. Your data is yours. Cancel any month and take everything with you.

LettingPad is an administrative tool. It generates compliance documentation for qualified professional review. It does not provide legal or financial advice. The qualified professional always signs off.

Every certificate. Every deposit. One screen.

Free tier available. No credit card required. Start in five minutes.

We will reply within one working day. No spam. No mailing list.

LettingPad — A Slatewick product