Families trust you. The CMA is watching.

Your funeral management software handles scheduling and logistics. Nobody handles the compliance trail the CMA and professional bodies expect: itemised pricing, arrangement records, cremation forms, complaint handling. FuneralPad handles all of it.

4,000

Funeral directors in the UK. The CMA Funerals Market Investigation Order 2021 requires standardised price lists, transparency, and disclosure. Non-compliance triggers enforcement.

CMA

The CMA requires a Standardised Price List displayed prominently. Itemised quotes for every arrangement. Third-party price disclosure. Most funeral directors are still not fully compliant.

Cremation

Cremation forms require medical referee scrutiny. Incomplete forms delay cremation and distress families. Getting the paperwork right first time matters.

Without FuneralPad

  • Arrangement records kept in paper files with inconsistent detail
  • CMA Standardised Price List not displayed or not updated
  • Cremation forms completed with gaps that delay processing
  • Third-party disbursement costs not disclosed at the point of arrangement
  • NAFD/SAIF membership audit preparation done reactively

With FuneralPad

  • Digital arrangement record per case with full service and product details
  • CMA-compliant pricing displayed and linked to every arrangement quote
  • Cremation form workflow with completeness checks before submission
  • Transparent disbursement disclosure at the point of arrangement
  • Membership audit self-assessment with evidence from live data

Nine features. One subscription.

Everything NAFD/SAIF and the CMA checks when they visit.

Arrangement Records

Structured record per case. Deceased details, service preferences, products selected, disbursements, special instructions. Full audit trail from first call to completion.

Cremation Form Management

Workflow for cremation application forms. Pre-populated fields, completeness checks, medical referee tracking. Reduce delays from incomplete paperwork.

CMA Pricing Transparency

Standardised Price List management. Link prices to arrangement quotes. Third-party disbursement disclosure. Evidence of CMA Funerals Order compliance.

Pre-Paid Funeral Plan Records

Track pre-paid plans: provider, plan holder, terms, trust/insurance status. FPA registration compliance. Plan execution records when the time comes.

Complaint Handling

Structured complaint log with response deadlines. NAFD/SAIF complaints process alignment. Resolution tracking and outcome recording.

Staff Training Matrix

Embalming qualifications, funeral director diplomas, first aid, manual handling, GDPR. Expiry alerts per staff member.

Vehicle and Premises Records

Fleet maintenance, MOT, insurance tracking. Premises standards, chapel of rest conditions, mortuary compliance. Per-vehicle and per-premises records.

NAFD/SAIF Audit Prep

AI-generated self-assessment against professional body standards. Arrangement records, pricing, training, complaints. Readiness score. Gap analysis.

Phone, SMS and WhatsApp

AI-generated call scripts. Outbound SMS and WhatsApp reminders. Inbound call logging with voicemail transcription. Automated bulk reminders for arrangement confirmations, cremation form follow-ups, and service scheduling calls. No other funeral director compliance tool has built-in telephony.

How it works

Three steps. Live in fifteen minutes.

1

Register your business

Enter your funeral home details, staff list, and professional memberships. Onboarding creates arrangement templates, pricing workflows, and audit checklists.

2

Record every arrangement

Log arrangement details, generate CMA-compliant quotes, process cremation forms, track disbursements. Everything in one place.

3

Always audit-ready

Dashboard showing arrangement records, pricing compliance, training status, and membership readiness. One screen, always current.

Pricing

Monthly billing. Cancel any month. No annual contracts.

Free

£0
1 user, 10 cases/month
  • Dashboard with compliance score
  • Arrangement records
  • CMA pricing
  • CSV export

Starter

£79/mo
Up to 10 users
  • Unlimited cases
  • Cremation forms
  • Training matrix
  • Complaint handling
  • PDF export

Professional

£199/mo
Up to 30 users
  • Everything in Starter
  • Pre-paid plan tracking
  • Vehicle records
  • NAFD/SAIF audit prep
  • Telephony integration

Enterprise

£349/mo
Unlimited users
  • Everything in Professional
  • Multi-site dashboard
  • API access
  • Priority support

Frequently asked questions

Does it replace our funeral management software?

No. Your funeral management software handles scheduling and logistics. FuneralPad handles the compliance documentation your management software does not touch: CMA pricing, cremation forms, complaint handling, and audit prep.

How does CMA compliance work?

FuneralPad manages your Standardised Price List and links it to every arrangement quote. It ensures third-party disbursements are disclosed at the point of arrangement, as the CMA Order requires.

Is it suitable for independent funeral directors?

Yes. FuneralPad works for independent and group funeral directors. The Free tier is designed for smaller operations.

Can I export my data?

Yes. CSV and PDF export on all plans. Your data is yours. Cancel any month and take everything with you.

FuneralPad is an administrative tool. It generates compliance documentation for funeral director review. It does not provide legal, medical, or bereavement advice. The qualified professional always signs off.

Every arrangement. Every form. One screen.

Free tier available. No credit card required. Start in five minutes.

We will reply within one working day. No spam. No mailing list.

FuneralPad — A Slatewick product