Service visits are due. The spreadsheet does not know.

Your field service software handles scheduling and dispatch. Nobody handles the compliance trail BAFE and BS 5839 demand: service records, system log books, false alarm analysis, cause-and-effect documentation. FirePad handles all of it.

3,500

BAFE SP203 registered fire alarm companies in the UK. Every maintained system requires routine servicing per BS 5839. Miss a service window and the building's fire risk assessment is invalidated.

BS 5839

Part 1 (commercial) requires 6-monthly servicing. Part 6 (domestic) requires annual. The service records must evidence compliance. Not just attendance, but what was tested.

False alarms

Fire and Rescue Services charge for repeat false alarms. A system with poor false alarm management costs the building operator money and risks unwired attendance. Trend analysis is essential.

Without FirePad

  • Service visit schedules tracked in a spreadsheet with no automated reminders
  • Service reports completed on paper and posted to the client
  • System log books filled in inconsistently across engineers
  • False alarm data not tracked or analysed for patterns
  • BAFE assessment preparation is a week-long document hunt

With FirePad

  • Service schedule per system with automatic reminders at 30 and 14 days before due
  • Digital service reports per visit, searchable and exportable
  • Structured log book per system accessible to engineers and clients
  • False alarm register with trend analysis and cause tracking
  • BAFE assessment self-assessment with evidence from live data

Nine features. One subscription.

Everything BAFE and the FIA checks when they visit.

BS 5839 Service Scheduling

Per-system service schedule. Part 1 (6-monthly) and Part 6 (annual) tracked separately. Reminders at 30 and 14 days. Never miss a service window.

Service Visit Records

Structured report per visit. Devices tested, faults found, remedial actions, next visit. Digital archive per system. Meets BS 5839 record-keeping requirements.

False Alarm Management

Per-system false alarm register. Cause analysis, trend tracking, reduction recommendations. Evidence for Fire and Rescue Service enquiries and building operator reporting.

System Log Books

Digital log book per system. Service visits, faults, modifications, false alarms. Accessible to engineers in the field and clients on their dashboard.

Cause-and-Effect Documentation

Input/output matrix per system. Zone lists, device schedules, cause-and-effect logic. Essential for system handover and ongoing maintenance.

Engineer Training Matrix

FIA qualifications, manufacturer training, BS 5839 competence, CPD. Expiry alerts per engineer. Evidence of a competent service team.

Equipment Calibration

Test equipment calibration dates and next-due alerts. Smoke generators, multimeters, sound level meters. Calibrated equipment is a BAFE requirement.

BAFE SP203 Assessment Prep

AI-generated self-assessment against BAFE SP203-1 criteria. Service records, training, calibration, quality management. Readiness score. Gap analysis.

Phone, SMS and WhatsApp

AI-generated call scripts. Outbound SMS and WhatsApp reminders. Inbound call logging with voicemail transcription. Automated bulk reminders for service visit scheduling, false alarm follow-ups, and engineer dispatch confirmations. No other fire alarm compliance tool has built-in telephony.

How it works

Three steps. Live in fifteen minutes.

1

Register your business

Enter your BAFE registration, system portfolio, engineer details, and service history. Onboarding creates service schedules and assessment checklists.

2

Record as you service

Log service visits, record faults, update log books, track false alarms. On your phone, on site, in real time.

3

Always assessment-ready

Dashboard showing service schedules, false alarm trends, training status, and BAFE readiness. One screen, always current.

Pricing

Monthly billing. Cancel any month. No annual contracts.

Free

£0
1 user, 10 systems
  • Dashboard with readiness score
  • Service scheduling
  • False alarm log
  • CSV export

Starter

£79/mo
Up to 10 users
  • Unlimited systems
  • Service records
  • Log books
  • Training matrix
  • PDF export

Professional

£199/mo
Up to 30 users
  • Everything in Starter
  • Cause-and-effect docs
  • Calibration tracking
  • BAFE assessment prep
  • Telephony integration

Enterprise

£349/mo
Unlimited users
  • Everything in Professional
  • Multi-site dashboard
  • API access
  • Priority support

Frequently asked questions

Does it replace our field service software?

No. Your field service software handles scheduling and dispatch. FirePad handles the BS 5839 compliance documentation your field service software does not touch: service records, log books, false alarms, and BAFE prep.

Which BS 5839 parts does it cover?

FirePad covers Part 1 (non-domestic) and Part 6 (domestic). Service schedules and record templates adapt to the applicable standard.

Can engineers use it on site?

Yes. FirePad is mobile-first. Complete service reports and update log books from your phone on site.

Can I export my data?

Yes. CSV and PDF export on all plans. Your data is yours. Cancel any month and take everything with you.

FirePad is an administrative tool. It generates compliance documentation for fire alarm engineer review. It does not provide fire safety advice. The competent engineer always signs off.

Every system. Every service. One screen.

Free tier available. No credit card required. Start in five minutes.

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FirePad — A Slatewick product