DebtPad
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AI-powered compliance for your agency

DebtPad handles SOPs, training records, incidents, inspections, and more so you can focus on running your agency.

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Built for Financial Conduct Authority / Ministry of Justice (High Court Enforcement) compliance
< 2 min
Setup time
24/7
AI compliance monitoring
100%
FCA / MoJ standards coverage

The Problem

  • Paper-based SOPs buried in ring binders
  • Training records tracked on spreadsheets
  • Inspection prep starts the week before
  • Incident reporting is an afterthought
  • No single view of compliance status

With DebtPad

  • Digital SOPs with version control and sign-off
  • Automated training matrix with expiry alerts
  • Live inspection readiness score, always up to date
  • Structured incident workflow with AI analysis
  • Dashboard showing compliance at a glance

A minute with someone who has been there. Turn the sound on.

Everything you need to stay compliant

Built specifically for FCA / MoJ-regulated agencies.

SOPs

Create, version, and assign standard operating procedures. AI generates drafts from your context.

Training Matrix

Track mandatory training, certificates, and expiry dates for every team member.

Incidents & Complaints

Log, investigate, and resolve incidents with AI-assisted root cause analysis.

Inspection Prep

Live readiness score against FCA / MoJ standards. Know your gaps before the inspector does.

AI Personas

Three autonomous AI assistants continuously review your records and flag issues before they escalate.

Telephony & Reminders

AI-generated call scripts, SMS reminders, and WhatsApp messages to your debtors.

Get started in minutes

No IT department required. No consultants. Just sign up and go.

Create your account

Sign up free in 30 seconds. No credit card required.

Set up your agency

Add your team, configure your profile, and import existing records.

Stay compliant

AI assistants monitor your compliance 24/7. You get alerts, not surprises.

Simple, transparent pricing

Start free. Upgrade when you need AI features and unlimited records.

Community

Free
Free forever
  • Full compliance platform — unlimited
  • Slatewick Teams — unlimited staff registration
  • Training record tracking and expiry reminders
  • SOPs, incidents, complaints, inspections — all included
  • Community documentation and guides
  • GDPR and data export tools
Get Started

Standard

£49/mo/mo
per agency, billed monthly
  • Everything in Community
  • Email support — 48-hour response guarantee
  • Phone support (business hours)
  • AI compliance drafting and analysis
  • AI personas and scribe notes
  • PDF certificate and report exports
  • Priority reminders and deadline alerts
Get Started

Professional

£149/mo/mo
per agency, billed monthly
  • Everything in Standard
  • Same-day email and phone response
  • Dedicated compliance advisor (monthly call)
  • Pre-inspection support package
  • Regulatory update alerts in real time
  • REST API access
  • Multi-site dashboard
  • AI telephony and ambient scribe
Start Free Trial

Enterprise

£399/mo
Custom pricing
  • Everything in Professional
  • 4-hour response SLA (business hours)
  • Named account manager
  • Quarterly on-site compliance review
  • White-label branding
  • Custom integrations
  • Priority access in LeadDistro auction
  • Pre-linked LeadDistro buyer account for seamless lead buying
Contact Us

Trusted by agencies across the UK

“We used to spend hours preparing for inspections. Now the readiness score updates itself and we always know where we stand.”
S
Sarah W.
team leader
“The AI persona caught an expired training record I would have missed. That alone justified the subscription.”
J
James R.
Manager
“Setup took less than five minutes. We imported our SOPs from a spreadsheet and were running the same day.”
E
Emma T.
Owner

Frequently asked questions

What are the FCA CONC rules for debt collection?
CONC 7 sets out the FCA's conduct requirements for firms collecting debts, covering contact frequency, harassment, communication methods, and the obligations that apply when a customer disputes a debt or asks for a repayment arrangement.
What are the debt collection compliance requirements in the UK?
A UK debt collection agency must hold FCA authorisation, comply with CONC conduct rules, handle personal data under UK GDPR, and meet the FCA's expectations on treating customers fairly and identifying vulnerability.
How must we treat vulnerable customers in debt collection?
FCA guidance FG21/1 requires firms to identify vulnerability, adapt their approach accordingly, and be able to show they have done so. For debt collection, this means adjusted contact, tailored repayment options, and documented outcomes.
Do I need FCA authorisation to run a debt collection agency?
Yes. Collecting debts under a consumer credit agreement is a regulated activity under the Financial Services and Markets Act 2000, and any firm carrying on that activity in the UK must be authorised by the FCA or an appointed representative of an authorised firm.
What are the complaint handling requirements for debt collection firms?
FCA authorised debt collection firms must handle complaints under the DISP rules: acknowledge within five business days, resolve within eight weeks, issue a final response, and refer unresolved complaints to the Financial Ombudsman Service.
What are the data protection requirements for debt collection firms?
Debt collection firms process sensitive personal data on a significant scale and must comply with UK GDPR and the Data Protection Act 2018, including lawful basis documentation, data minimisation, retention limits, and subject access rights.

Ready to simplify your compliance?

No credit card required. Set up your agency in under 2 minutes.

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DebtPad

AI-powered debt recovery compliance. A Slatewick product.

Built for Financial Conduct Authority / Ministry of Justice (High Court Enforcement)-regulated agencies.

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