AI-powered compliance for your practice

CounselPad handles SOPs, training records, incidents, inspections, and more so you can focus on running your practice.

Built for British Association for Counselling and Psychotherapy compliance
< 2 min
Setup time
24/7
AI compliance monitoring
100%
BACP standards coverage

The Problem

  • Paper-based SOPs buried in ring binders
  • Training records tracked on spreadsheets
  • Inspection prep starts the week before
  • Incident reporting is an afterthought
  • No single view of compliance status

With CounselPad

  • Digital SOPs with version control and sign-off
  • Automated training matrix with expiry alerts
  • Live inspection readiness score, always up to date
  • Structured incident workflow with AI analysis
  • Dashboard showing compliance at a glance

A minute with someone who has been there. Turn the sound on.

Everything you need to stay compliant

Built specifically for BACP-regulated practices.

SOPs

Create, version, and assign standard operating procedures. AI generates drafts from your context.

Training Matrix

Track mandatory training, certificates, and expiry dates for every team member.

Incidents & Complaints

Log, investigate, and resolve incidents with AI-assisted root cause analysis.

Inspection Prep

Live readiness score against BACP standards. Know your gaps before the inspector does.

AI Personas

Three autonomous AI assistants continuously review your records and flag issues before they escalate.

Telephony & Reminders

AI-generated call scripts, SMS reminders, and WhatsApp messages to your clients.

Get started in minutes

No IT department required. No consultants. Just sign up and go.

Create your account

Sign up free in 30 seconds. No credit card required.

Set up your practice

Add your team, configure your profile, and import existing records.

Stay compliant

AI assistants monitor your compliance 24/7. You get alerts, not surprises.

Simple, transparent pricing

Start free. Upgrade when you need AI features and unlimited records.

Community

Free
Free forever
  • Full compliance platform — unlimited
  • Slatewick Teams — unlimited staff registration
  • Training record tracking and expiry reminders
  • SOPs, incidents, complaints, inspections — all included
  • Community documentation and guides
  • GDPR and data export tools
Get Started

Standard

£49/mo/mo
per practice, billed monthly
  • Everything in Community
  • Email support — 48-hour response guarantee
  • Phone support (business hours)
  • AI compliance drafting and analysis
  • AI personas and scribe notes
  • PDF certificate and report exports
  • Priority reminders and deadline alerts
Get Started

Professional

£149/mo/mo
per practice, billed monthly
  • Everything in Standard
  • Same-day email and phone response
  • Dedicated compliance advisor (monthly call)
  • Pre-inspection support package
  • Regulatory update alerts in real time
  • REST API access
  • Multi-site dashboard
  • AI telephony and ambient scribe
Start Free Trial

Enterprise

£399/mo
Custom pricing
  • Everything in Professional
  • 4-hour response SLA (business hours)
  • Named account manager
  • Quarterly on-site compliance review
  • White-label branding
  • Custom integrations
  • Priority access in LeadDistro auction
  • Pre-linked LeadDistro buyer account for seamless lead buying
Contact Us

Trusted by practices across the UK

“We used to spend hours preparing for inspections. Now the readiness score updates itself and we always know where we stand.”
S
Sarah W.
counsellor
“The AI persona caught an expired training record I would have missed. That alone justified the subscription.”
J
James R.
Manager
“Setup took less than five minutes. We imported our SOPs from a spreadsheet and were running the same day.”
E
Emma T.
Owner

Frequently asked questions

What are the BACP record keeping requirements for counsellors in private practice?
BACP does not prescribe a mandatory record keeping regime, but its Ethical Framework for the Counselling Professions sets a clear expectation that practitioners keep adequate records to support safe and competent practice, and those records must be held in line with UK GDPR.
How long should I keep counselling client notes in the UK?
There is no single statutory retention period for private counselling records, but UK GDPR requires you to keep personal data only as long as necessary for the stated purpose, and professional guidance suggests a minimum of seven years from the end of the therapeutic relationship (longer for work with children).
What are the supervision requirements for counsellors and therapists in the UK?
Supervision is an ethical requirement under BACP, UKCP, and NCPS frameworks, but the specific minimum hours are set by each body and are recommendations, not statute; BACP guidance indicates a minimum of one and a half hours per month for practitioners in substantial practice.
How does UK GDPR apply to therapists in private practice?
As soon as you hold client information in any organised form, you are a data controller under UK GDPR and the Data Protection Act 2018, which means you must register with the ICO (unless exempt), have a lawful basis for processing special category health data, provide clients with a privacy notice, and hold data securely.
What should a counselling client contract cover?
A well drafted client contract, sometimes called a working agreement or therapeutic contract, should cover the terms of the therapeutic relationship, confidentiality and its limits, data handling, fees and cancellation, and session practicalities; the BACP Ethical Framework treats a clear working agreement as a component of good practice.
What does the BACP Ethical Framework require in private practice?
The BACP Ethical Framework for the Counselling Professions is the governing ethical standard for BACP members; it sets out values, principles, and personal qualities alongside specific requirements covering competence, supervision, record keeping, confidentiality, and working agreements, but BACP membership and framework adherence are voluntary, not legally mandated.

Ready to simplify your compliance?

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